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The second-hand marketplace Shoppers Voice Displeasure About Size Changes

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The popular resale platform has altered its size classifications for female and kids' apparel without notifying all users about the change.

Social Media Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.

The platform stated the revised method more closely matches other platforms.

It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.

Sizing System Updates

Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Stories

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Required Changes

Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.

Platform Context

The service features exceeding 100 million users, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update to its shipping options after backlash from users.

TC
The writer

Tiffany Chang

A digital strategist with over a decade of experience in web development and online marketing, specializing in creating high-performance websites.

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